Frequently Asked Questions
The things guests ask us most, about the rooms, the food, the safari, getting here, and the house rules. If your question is not here, the front desk is open around the clock.
Rooms
- How many rooms does the hotel have?
- 75, in two types: 28 Deluxe Rooms and 47 Super Deluxe Rooms.
- What is the difference between a Deluxe and a Super Deluxe Room?
- Size and outlook. A Deluxe Room is 220 sq ft. A Super Deluxe Room is 255 sq ft and adds a balcony with a garden view.
- How many guests can stay in one room?
- two adults and one child under six sharing the parents’ bed. Up to three adults are permitted with one extra mattress, at additional cost.
- Is an extra mattress available?
- An extra mattress can be added to either room type, charged separately.
- What comes with the room?
- Twin or king beds, a cubicle shower, complimentary breakfast, and complimentary Wi-Fi.
Dining
- Where can I eat and drink at the hotel?
- Three places. Ingredients is the multi-cuisine restaurant, seating 150. The Fuchsia Bar is a library lounge with a bar, seating 40. The Pool Bar sits out in the garden beside the water, seating 100.
- What cuisine does the restaurant serve?
- Multi-cuisine, with Rajasthani, South Indian, Continental, Chinese, and Indian specialities.
- Is there a buffet, and when?
- Yes, at Ingredients. Breakfast runs 8:00 AM to 11:00 AM, lunch 1:00 PM to 3:00 PM, and dinner 7:30 PM to 10:00 PM. The à la carte menu is available alongside it, from 7:00 AM.
- Is alcohol served?
- Yes, at all three outlets. The two bars are open from 10:00 AM to 10:00 PM.
Facilities
- Does the resort have a swimming pool?
- Yes, the resort features a swimming pool, with the Pool Bar and garden beside it.
- Is there a gym?
- Yes, there is a gym on the property.
- Is parking available?
- Yes, and it is free.
- Is Wi-Fi included?
- Yes, Wi-Fi is free throughout.
- What else is on site?
- A kids’ play area, indoor and outdoor games, laundry service (chargeable), a doctor on call, and a first aid kit. There is no airport shuttle.
Spa
- Are spa services available?
- Yes. Dayana Spa offers a range of wellness therapies, massages, and steam.
- What are the spa’s hours?
- 9:00 AM to 9:00 PM.
- Is there a signature treatment?
- The Soulspring signature massage.
Safari & Experiences
- Which safari gate is nearest, and how far is it?
- Every zone of Ranthambhore National Park is connected from here.
- When is the best time to visit Ranthambore?
- From October to March, when the weather is pleasant and wildlife sightings are more comfortable.
- What else is there to do?
- Ranthambore Fort, the Chambal Gharial Sanctuary, bird watching, and a village tour. At the hotel there is an evening cultural programme, and morning and evening Hi-Tea.
- Can the hotel arrange a safari?
- Yes. Speak to the front desk, or contact us before you arrive.
Location
- Where is the hotel?
- Ranthambhore Road, Sawai Madhopur, Rajasthan 322001, India. See location and how to reach.
- What is nearby?
- Ranthambhore National Park, Ranthambore Fort, the Chambal Gharial Sanctuary, local crafts at Womencraft, and the Rajiv Gandhi Regional Museum of Natural History.
Booking & Payment
- How much do I pay at the time of booking?
- Full payment is taken in advance.
- What is the cancellation policy?
- Cancel free of charge up to 15 days before the standard check-in time. In the case of a no-show, the entire booking amount is non-refundable.
- Is there a charge for children?
- Children below 7 years are complimentary.
- Which cards do you accept?
- Mastercard, Maestro, Visa, RuPay, and Diners Club. American Express is not accepted. GST applies at 5% or 18% as per Government of India regulations, depending on the services used, and government taxes are charged extra.
House Rules
- What are the check-in and check-out times?
- Check in from 2:00 PM, check out by 11:00 AM. Early check-in and late check-out are subject to availability and may incur additional charges.
- What do I need to bring to check in?
- A valid government-issued photo ID for every guest. The primary guest must be at least 18. Please have GST details ready if you need them on the invoice.
- Are pets allowed?
- No.
- Can I smoke in the room?
- No. Smoking is prohibited in guest rooms and public areas. Designated smoking areas are available.
- Can I bring my own food or alcohol?
- Outside food and liquor are not allowed on the premises. Hookahs, narcotics, and personal music or speaker systems are also not permitted. Cooking and open flames are prohibited inside guest rooms.
- Can visitors come to my room?
- Not between 8:00 PM and 8:00 AM. All visitors must register at the front desk with valid ID proof.
- Is accommodation provided for drivers?
- No. Guests are requested to make their own arrangements. In-room lockers are provided for valuables; the hotel is not responsible for loss or damage to personal belongings, and any damage to hotel property is charged to the guest.
Still Have a Question?
The front desk is open 24 hours. Call +91 7462 223456 or write to regency@ranthambhor.com.